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Presidents Page
By Frank Randolph, M.D.
A
PERSPECTIVE ON THE CONVERSION OF FEE-FOR SERVICE MEDI-CAL TO MANAGED
CARE IN THE INLAND EMPIRE
In
January 2003, there were 569,001 Medi-Cal beneficiaries in San Bernardino
and Riverside Counties. Of that number, 221,461 (38.9%) were enrolled
in the IEHP and 87,988 (15.5%) were enrolled in Molina.
A growing number of Californians receive care through one of several
managed care models. Ninety-nine per cent of those enrolled in managed
care plans are enrolled in one of three models: County Organized
Health Systems, the Two-Plan Model, or Geographic Managed Care.
In the Two-Plan Model, Medi-Cal beneficiaries are enrolled into
one of two managed care plans on a mandatory basis. One of the plans
is intended to be a public entity known as the "local initiative,"
and the other plan is an HMO or "commercial plan." There
are twelve Two-Plan counties throughout California (Alameda, Contra
Costa, Fresno, Kern, Los Angeles, Riverside, San Bernardino, San
Francisco, San Joaquin, Santa Clara, Stanislaus, and Tulare). This
development stems from a 1993 initiative by the Governor, State
Legislature, and State Department of Health Services (DHS) to move
the 3.2 million Medi-Cal recipients into managed care plans.
On April 1, 1999, three years after federal approval of the Two-Plan
Model, California's DHS began implementing the Two Plan Model in
San Bernardino and Riverside Counties. In the Two-Plan Model managed
care program, Inland Empire Health Plan (IEHP) is the publicly sponsored,
not for profit, local initiative health plan. Molina Healthcare
of California (MHC) is the privately owned, commercial, for-profit
health plan. The DHS supervises both plans. The theoretical benefits
include increased beneficiary choice and contained long term costs.
Local Initiatives are community-based health plans with an emphasis
on local control, local accountability and connection to the community.
Members of the IEHP Governing Board include county supervisors from
Riverside and San Bernardino counties, as well as members of the
general public. (Recently we joined Riverside County in asking the
Board to consider the addition of physicians to this governance,
which, according to Steve Thompson, Vice-President of CMA's Center
for Government Relations, has been accomplished in other public
health plans). The model requires Local Initiatives to contract
with safety net providers, including public hospitals and community
clinics. Building a plan based on safety net providers acknowledges
that Medi-Cal dollars have subsidized a growing volume of care to
California's 6.5 million uninsured people served primarily through
safety net institutions. Encouraging the preservation and growth
of these safety net providers ensures that all segments of California's
population will maintain access to health care services and that
expensive tertiary services like trauma centers will be available
for all, insured and uninsured alike. The goal is to provide Medi-Cal
beneficiaries freedom of choice in selecting their medical services
and allow for competition between the plans.
By the end of 1999, 2.6 million Californians, more than 50% of
all Medi-Cal beneficiaries were enrolled in managed care. That same
year, however, the Urban Institute released a report that found
that California's Medi-Cal capitation rates were the lowest of any
Medicaid program in the country. The CMA's Center for Government
Relations published a summary of Knox-Keene Health Plan expenditures
for FY 2000-2001. Medical loss ratios for the public health plans
were compared, ranging from 73.4% (Kern) to 94% (Santa Barbara).
Amount of revenue declared as profit ranged from (minus) 7.6% (San
Mateo) to 15.5% (Kern) with IEHP declaring 2.3%. IEHP medical loss
ratios from 1997-2000 were as follows: 85.5, 85.5, 89.0, 90.0%.
In like fashion, from 1995-2000, Molina Medical Centers' ratios
were 79.3, 83.5, 91.4, 88.1, 88.6, 79.8, and 77.1%.
Tragically, in the lingo of managed care the percentage of revenues
that are required to support the medical and hospital expense of
a plan is referred to as a "medical loss ratio."
A comparison of the median financial ratios for Medicaid two plan
model participating plans in California and the U.S. in 1998 reveals
a medical loss ratio of 0.849 (California) and 0.920 (average of
eight other states). The two plan models were likely to have been
more cautious initially in allocating revenues to medical care while
reserves were being built up. Yet, the median administrative cost
ratio was .101 (California) and .146 (national). A contributing
factor may be the administrative costs undertaken by the plans'
subcontracting entities (e.g. IPAs). The delegated model, in which
plans capitate medical groups and hospitals for virtually all services,
is much more prevalent in California than elsewhere. This risk shifting
may be a factor in understanding how and why plans are financially
stable despite low Medi-Cal rates. The financial viability of the
Medi-Cal managed care plans is only as secure as the viability of
the medical groups and physicians with whom they contract. California's
Department of Managed Health Care posted on their web site a positive
report of Inland Empire Health Plan's financial stability in 2002,
and apparently IEHP has done so well that in Riverside County they
have matched funds with the Riverside Board of Supervisors to expand
coverage for Riverside County children.
What is the impact of this conversion upon California physicians?
Are we financially stable? The Medi-Cal Policy Institute has stated
that California provides more services to more Medicaid beneficiaries
at a lower per-recipient cost than any other state, doing so in
part by paying physician rates that are far below Medicare and commercial
rates. Medi-Cal managed care costs through 2000 were calculated
using the 1985 utilization data from Santa Barbara County, limited
by a UPL that is based upon historical Medi-Cal fee-for-service
data (rates are further set at 94% of the UPL, rather than 100%).
The provision of administrative and quality assurance services (marketing,
interpreters, education) by public managed care plans further reduces
this proportion. The illusion that a high medical loss ratio means
more support for physicians must be tempered by the knowledge that
health plans are spending a significant proportion of this amount
on hospitals, other medical services, and pharmacy claims. The individual
physician's allotment is further reduced by IPA administrative costs
and increased office overhead from the administrative burden imposed
by the health plans. Even more ominous is the risk shifting inherent
in the managed care contract, wherein we must in many cases underwrite
the growth of our armamentarium of care (e.g. diagnostic and treatment
methods, vaccines, et cetera).
The conversion to managed care has many benefits. Other services
provided in the managed care models include member medical grievance
system, utilization management/specialty referral oversight, case
management, (Medi-Cal FFS does provide some specific targeted case
management programs), health education and prevention programs,
quality improvement programs, encounter data reporting, cultural
and linguistic requirements. Nonetheless, California has yet to
address the carved out populations in nursing homes and in rural
areas. Moreover, the shifting of risk to the physician community
upon an already under funded financial platform spells disaster
in the next decade, as the physicians gradually exhaust their bag
of tricks (using the income from other practice revenues, deferring
cost of living raises). I dream of a California where physicians
are treated as health care experts and stakeholders, allowed a meaningful
role in the design of the process, with equitable pay, and a role
in ongoing governance of the care model. But then I wake up and
face reality.
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Program, process, or system
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Managed Medi-Cal
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Fee-for-service Medi-Cal
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Physician credentialing
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Formal process
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CA license, complete application
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Site audit for PCPs
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Formal process
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None unless PCP requests primary care clinic certification
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Hospital Facility and Services Review
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Hospital must document the facilities and services available
and arrangements made for services not provided on-site.
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Hospital licensure required by CA DHS
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Access to care
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Regular
surveys of appointment availability & 24-hour access to
care).
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None
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Pharmacy Benefit Management System
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Formulary
and prior auth process. Members with health risks
can be identified for interventions. Plans purportedly do
not receive compensation or rebates from pharmaceutical manufacturers.
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Formulary
and prior auth process. Provides
certain information to pharmacists regarding drug-drug interactions,
there is no equivalent case-finding activity; formulary is
not primarily based on therapeutic efficacy.
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